Lalpur in Ranchi also has a Junior Application Support Engineer opening, full time, on site, with an IT support team keeping business applications running for internal users. No prior professional experience is required, and this is a genuinely entry-level seat.
The work covers responding to technical support requests, troubleshooting hardware and software issues, and escalating unresolved problems to the relevant team. Application support specifically means the issues here often trace back to a specific business application misbehaving rather than a general hardware problem, which takes a slightly different kind of troubleshooting instinct to build.
A bachelor's degree in information technology or a related field is expected, though a diploma is also considered, along with strong troubleshooting skills and familiarity with ticketing and remote-support tools. No professional history is required for this seat.
Any coursework in databases, basic scripting for automating repetitive checks, and genuine patience, since a user reporting "the system is broken" often means something very specific that takes real questions to uncover.
Lalpur's modest IT presence in Ranchi means this support team works closely with the business teams it serves, rather than being a distant, anonymous help desk. Naukri Mitra has listed a few support roles from this employer, and junior hires who've joined recently describe the mentorship as hands-on, with a senior support engineer reviewing their ticket handling directly during the first couple of months.
Interviews include a scenario round on handling a confused user's vague issue report and a basic technical screening. Candidates who ask good clarifying questions during the scenario tend to interview well.
This role is based at Lalpur, Ranchi, pin code 834001, five days a week on site. Pay is up to ₹23,500 a month. The team hopes to fill this seat within four weeks.