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Associate Field Support Engineer

📍 Nashik 🏷️ It Support 💰 ₹10,500 / month

About the Role

MIDC Ambad in Nashik has an Associate Field Support Engineer internship, on site, with a support team handling on-site technical issues at client locations. No prior experience is required, and this internship gives real field exposure from early on.

A Day in This Job

The work covers responding to technical support requests, troubleshooting hardware and software issues, and escalating unresolved problems to the relevant team, delivered face to face at client sites rather than remotely. Interns here shadow experienced field engineers before handling simpler on-site visits independently.

What You'll Work On

  • Support on-site technical visits under supervision
  • Assist with hardware and software troubleshooting
  • Support ticketing and documentation of field visits
  • Learn professional client communication practices

Qualifications

A bachelor's degree in information technology or a related field is expected, though a diploma is also considered, along with strong troubleshooting skills and familiarity with ticketing and remote-support tools.

Skills That Matter

  • Hardware troubleshooting
  • On-site support
  • Ticketing systems
  • Communication

Good to Have

Any experience with customer-facing work, even outside IT, basic familiarity with a broader range of hardware, and genuine comfort representing a company professionally in front of a client.

Why This Role

MIDC Ambad is one of Nashik's established industrial and business zones, and this internship gives real field exposure that's hard to replicate in a purely desk-based support role. Naukri Mitra has listed a few internship roles from this employer, and past interns describe shadowing an experienced field engineer through a real client visit as the most valuable early lesson, since client-facing pressure is genuinely different from remote troubleshooting.

The Interview Process

Interviews include a basic troubleshooting exercise and a discussion of your comfort with client-facing work. Candidates who express genuine interest in the field support side tend to interview well.

Benefits

  • Monthly stipend
  • Mentorship from senior team members
  • Certificate of completion
  • Strong potential for a full-time offer
  • Relocation assistance and accommodation support for interns moving to Nashik

Location & Pay

This internship is based at MIDC Ambad, Nashik, pin code 422010, five days a week on site. The stipend is up to ₹10,500 a month. The team hopes to start someone within three to four weeks.

Frequently Asked Questions

No, and this internship gives real client-facing field exposure from early on, which is genuinely different from remote troubleshooting.
Interns shadow experienced field engineers before handling simpler on-site visits independently.
Hardware troubleshooting, on-site support, ticketing systems, and communication.
A basic troubleshooting exercise and a discussion of your comfort with client-facing work.
The stipend is up to ₹10,500 a month, and the team hopes to start someone within three to four weeks.
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