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Lead CRM Developer

📍 Delhi 🏷️ Software Development 💰 ₹150,500 / month

About the Role

Nehru Place in Delhi has a Lead CRM Developer opening, full time, on site, with a software team customizing CRM platforms for a large internal user base. Ten years of experience is the expectation, and this lead role carries real architectural ownership over the CRM's customization layer.

A Day in This Job

The work covers designing and building software components, working closely with product and QA teams, reviewing code, and troubleshooting issues reported by users. A lead developer here reviews workflow automation logic from other developers, since a poorly designed automation can silently create duplicate records or send incorrect notifications at scale.

What You'll Be Doing

  • Own CRM platform customization architecture
  • Review workflow automation logic from other developers
  • Work with SQL for CRM data structure decisions
  • Troubleshoot production CRM issues

Qualifications

A bachelor's degree in computer science, information technology, or a related field is expected, along with practical, hands-on project experience and demonstrated proficiency in the relevant languages and frameworks. Ten years is a genuinely senior bar, and the team wants someone who's led real CRM architecture decisions before.

Skills That Matter

  • CRM platform customization at an architectural level
  • SQL
  • Workflow automation

Good to Have

Experience architecting CRM customization for a genuinely large user base, familiarity with a scripting layer for advanced automation, and any background where a workflow automation bug created duplicate records at scale and had to be diagnosed and fixed under real pressure.

Why This Role

Nehru Place is a well-established commercial hub in Delhi, and this team's CRM serves a genuinely large internal user base, which means a workflow automation mistake here has real, immediate consequences across many users at once. Naukri Mitra has listed a few software roles from this employer, and lead developers who've joined recently describe the review process for new automation logic as unusually thorough, a direct response to a past incident where an unreviewed workflow created thousands of duplicate records before anyone noticed.

The Interview Process

Interviews include a technical round on CRM architecture and a discussion of a past production incident you've resolved. Candidates who describe a clear root cause investigation process tend to interview well.

Benefits

  • Health insurance covering the employee and immediate family
  • Paid time off
  • Performance-linked bonuses
  • On-site cafeteria facilities and cab or commute support

Location & Pay

This role is based at Nehru Place, Delhi, pin code 110019, five days a week on site. Pay runs up to ₹1,50,500 a month. The team hopes to fill this seat within six weeks.

Frequently Asked Questions

A workflow automation mistake affecting the CRM's large internal user base at once, which is why a past incident that created thousands of duplicate records shaped the team's current review process.
Ten years, a genuinely senior bar for someone expected to own CRM customization architecture.
Yes, reviewing workflow automation logic from other developers before it goes live is a core responsibility.
A technical round on CRM architecture and a discussion of a past production incident you've resolved.
Pay runs up to ₹1,50,500 a month, and the team hopes to fill the seat within six weeks.
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