Junior Retail IT Systems Analyst — Infopark, Kakkanad, Kochi
Retail stores generate a constant stream of small technical problems, and this role exists to catch them before they become bigger ones. It's a full-time, on-site position based at Infopark in Kakkanad, paying ₹39,500 a month, and it sits between store operations and the development team building the systems those stores run on.
Who fits this role
The minimum ask on paper is a four-year technical degree, the kind that covers programming fundamentals and enough coursework to be genuinely comfortable picking up new tools, and twelve months of relevant experience is expected on top of it. That could come from a prior analyst role, a serious internship, or freelance project work, as long as it's the right kind of experience.
Naukri Mitra has seen this position filled well by graduates who completed an internship close to retail operations rather than on pure software teams, since the day-to-day work leans heavily on understanding how a store actually functions.
- Comfortable working with retail systems architecture, including how store-level data flows to central platforms
- Hands-on with POS integration, from terminal configuration to diagnosing why a sync job stalled
- Strong SQL for pulling reports, checking transaction records, and tracking down data mismatches
- Requirements analysis skills sharp enough to turn a vague store complaint into something a developer can build
Beyond the required list, familiarity with inventory management tools, some exposure to Agile or Scrum, or the ability to build a dashboard in Power BI will all count in a candidate's favor.
Day to day
The work moves between quiet stretches of documentation and sudden, specific fires. Recently one store's loyalty-card scanner started rejecting valid cards mid-shift, and it took cross-referencing terminal logs with the central membership database to isolate a bad firmware push rather than a hardware fault.
- Turn requests and complaints from store operations into requirements the development team can act on
- Diagnose and resolve POS integration issues across multiple store locations
- Run SQL queries against sales and inventory data to build reports and investigate discrepancies
- Work alongside developers on new retail-systems features, staying involved from requirement through release
- Test releases and bug fixes against realistic store scenarios before they go live
- Keep system documentation current so the next person troubleshooting a store issue isn't starting cold
What comes with it
The role includes health insurance, paid time off, and provident fund contributions as standard. Since this is an on-site position and Infopark draws candidates from beyond Kerala, relocation assistance and accommodation support are also part of the offer for anyone moving to Kochi for the job.
Applying
Send through a resume that shows real SQL and POS-related work, whether from a previous job, an internship, or coursework with a practical component. Freshers looking specifically for retail IT systems analyst jobs in Kochi are welcome to apply alongside candidates with prior analyst roles; what matters more is whether the core skills are already in place. The process typically starts with a short SQL and scenario-based screening, followed by a conversation with the hiring manager about the role itself.
