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Senior VoIP Engineer

📍 Chennai 🏷️ Networking & Telecom 💰 ₹128,500 / month

About the Role

Taramani's Tidel Park in Chennai has a Senior VoIP Engineer opening, full time, on site, with a networking and telecom team supporting enterprise voice infrastructure. Six and a half years of experience is the expectation, and voice systems carry a reliability bar most other IT infrastructure doesn't; a dropped call gets noticed immediately in a way a slow webpage doesn't.

A Day in This Job

The work covers configuring and maintaining network hardware, troubleshooting connectivity issues, monitoring network performance and security, and planning capacity for future growth. VoIP-specific troubleshooting often means chasing quality issues that only show up under real call load, not in a quiet test environment.

What You'll Be Doing

  • Configure and maintain VoIP infrastructure using SIP and related protocols
  • Troubleshoot call quality and connectivity issues
  • Monitor network performance and security for voice traffic
  • Plan capacity for growing call volume and new client onboarding

Qualifications

A bachelor's degree in electronics, computer science, or a related field is expected, along with a networking certification such as CCNA or CCNP and a solid understanding of networking protocols, routing, and infrastructure management. The team specifically wants VoIP experience, not just general networking, since SIP troubleshooting has its own particular quirks.

Skills That Matter

  • VoIP protocols, particularly SIP
  • General networking fundamentals
  • Telephony systems
  • Troubleshooting under real call-load conditions

Good to Have

Experience with a specific major PBX or VoIP platform, familiarity with quality of service configuration for prioritizing voice traffic, and any background supporting a client base with strict uptime expectations for voice specifically.

Why This Role

Tidel Park is one of Chennai's most established tech hubs, and the client base this team supports includes organizations that treat voice reliability as business-critical, which shapes how seriously call quality monitoring gets taken here compared to a more general networking role. Naukri Mitra has listed a few telecom roles from this employer, and senior engineers who've joined recently describe the on-call rotation as genuinely demanding during the first few months, since voice issues tend to get escalated faster than most other IT problems.

The Interview Process

Interviews include a technical round on SIP and VoIP troubleshooting scenarios and a discussion of a past call quality issue you diagnosed. Candidates who describe a methodical process for isolating whether an issue is network, endpoint, or carrier-related tend to interview well.

Benefits

  • Health insurance covering the employee and immediate family
  • Paid time off
  • Performance-linked bonuses
  • On-site cafeteria facilities and cab or commute support

Location & Pay

This role is based at Taramani, Tidel Park, Chennai, pin code 600113, five days a week on site. Pay runs up to ₹1,28,500 a month. The team hopes to fill this seat within five to six weeks.

Frequently Asked Questions

Chasing quality issues that only show up under real call load rather than in a quiet test environment, since voice systems get noticed the moment something drops.
Yes, a CCNA or CCNP certification is expected alongside a bachelor's degree in electronics, computer science, or a related field.
The organizations this team supports treat voice reliability as business-critical, which shapes how seriously call quality monitoring is handled compared to a general networking role.
A technical round on SIP and VoIP troubleshooting scenarios and a discussion of a past call quality issue you diagnosed.
Pay runs up to ₹1,28,500 a month, and the team hopes to fill the seat within five to six weeks.
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