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Senior Logistics IT Analyst

📍 Mumbai 🏷️ Software Development 💰 ₹124,500 / month

Bandra Kurla Complex in Mumbai has a Senior Logistics IT Analyst opening, full time, on site, supporting a company whose logistics platform coordinates shipments across a large regional network. Six and a half years of hands-on experience is the expectation, and the role sits squarely at the intersection of software development and deep domain knowledge of how logistics operations actually run.

The job covers designing and building software components tied to logistics workflows, working closely with product and QA teams, reviewing code to maintain quality standards, and troubleshooting issues reported by users, many of whom are operations staff relying on this software to route real shipments in real time. A bug here doesn't just look bad in a report; it can leave a truck idling at a depot waiting on a routing decision the system failed to make.

What you'll be doing

  • Design and build software components supporting logistics and routing systems
  • Work closely with product and QA teams throughout each release
  • Review code to maintain quality standards across the logistics platform
  • Troubleshoot issues reported by operations staff using the system daily

Required skills are logistics systems knowledge, SQL, process analysis, and requirements gathering, since a lot of this role's value comes from understanding an operations problem well enough to translate it into a sensible technical solution rather than just building whatever was asked for literally. A bachelor's degree in computer science, information technology, or a related field is expected, along with practical, hands-on project experience.

Good to have

  • Experience with route optimization algorithms or logistics-specific software platforms
  • Familiarity with real-time tracking and geolocation data
  • Any prior work directly with warehouse or fleet operations teams

Bandra Kurla Complex is one of Mumbai's premier business districts, and the operations teams this role's software supports are spread across multiple regional hubs, which means requirements gathering often happens over calls with people who are mid-shift and short on time to explain a problem in detail. Getting good at this job means learning to ask sharp, efficient questions.

Naukri Mitra has listed a few software roles from this logistics employer, and past hires describe the domain-learning curve as the real challenge here, more than the coding itself; understanding why a particular routing exception happens operationally takes longer to learn than the SQL needed to fix it in the system.

Interviews include a technical round and a case-style conversation about diagnosing an operational problem from a vague description. Candidates who ask clarifying questions before proposing a solution tend to do noticeably better than those who jump straight to a fix.

The broader Software Development team this role sits within has grown modestly over the past year, and a fair number of current mid-level staff started in a role similar to this one. That internal mobility is one of the more consistently mentioned reasons past hires give for staying beyond the first year rather than moving on once they've built up experience.

A routing exception that looks like a software bug sometimes traces back to a driver simply not following the suggested route for a perfectly reasonable real-world reason, like a road closure the system doesn't yet know about, and this analyst role involves genuinely talking to operations staff to understand which exceptions are software problems and which are the system correctly missing real-world context.

Routing exception volume spikes predictably during peak shipping seasons, and this analyst's software changes are expected to hold up under that seasonal load rather than being tested only against typical, calmer traffic conditions.

The logistics platform team runs a monthly review of the most common routing exceptions from the past weeks, specifically distinguishing genuine software bugs from real-world conditions the system correctly couldn't have known about, a distinction that shapes what actually gets prioritized for a fix versus documented as expected behavior.

Benefits

  • Health insurance covering the employee and immediate family
  • Paid time off
  • Performance-linked bonuses
  • On-site cafeteria facilities
  • Cab or commute support for the Bandra Kurla Complex office

This role is based at Bandra Kurla Complex, Mumbai, pin code 400051, five days a week on site. Pay runs up to ₹1,24,500 a month. The team hopes to fill this seat within five to six weeks.

Frequently Asked Questions

Real understanding of how logistics operations actually run matters as much as the coding itself; a routing exception that looks like a bug is sometimes just the system correctly not knowing about a real-world road closure.
Often over calls with operations staff spread across multiple regional hubs who are mid-shift and short on time, so learning to ask sharp, efficient questions is part of the job.
Yes, routing exception volume spikes predictably during peak shipping seasons, and software changes need to hold up under that load, not just calmer typical traffic.
A technical round plus a case-style conversation diagnosing an operational problem from a vague description, where asking clarifying questions before proposing a fix matters.
Pay runs up to ₹1,24,500 a month, and the team hopes to fill the seat within five to six weeks.
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